Job description

QA Engineer and IT Supporter

Join UBsend as our new QA Engineer & IT Support Location: Aarhus C, Denmark Start: As soon as possible

UBsend is growing! We’re looking for a curious and proactive colleague to help us build our new QA function. You’ll join a company where the mindset is can-do, the tone is informal, and your ideas are welcome from day one!

We’re a scale-up working with cutting-edge logistics solutions for parcel delivery. Our product is cloud-native and built for scale, and we need someone who can support our colleagues, customers and our platform – someone who likes variety, is eager to learn and enjoys working with both new technologies and people.

As our new QA Engineer & IT Support, you’ll work at our Aarhus office and become a key part of our team, IT Support & QA’. Your job will be building a structured QA function from scratch and technical coordination with both internal stakeholders and clients through day-to-day IT support. You don’t need to be a developer – but you’ll need to understand how developers work and be comfortable around modern tools and workflows.

 

Our tech landscape

We’re a cutting-edge cloud-native company working primarily with:

  • Kubernetes via Azure AKS
  • REST APIs and tools like Postman
  • Atlassian suite (Jira & Confluence)
  • Agile workflows
  • And more

You don’t need to be fluent in any of it, but you should be motivated to understand how these tools fit together.

 

Who is UBsend?

UBsend is offering top-of-class parcel logistics solutions for businesses across the world. We help companies optimize carrier selection, reduce shipping costs and improve end-user experience for parcel handling – all through one platform. We’re ~70 people across our Aarhus and Copenhagen offices, and our culture is defined by ambition, pragmatism and a down-to-earth tone. In UB IT we’re counting 21 colleagues. We’re 10 years old but still have the energy and mindset of a start-up – with room to test new ideas and make a difference from day one.

You’ll join a workplace with great ambitious people and lots of laughs. We promote an open, informal culture in a learning organization, where everyone helps each other.

 

Interested? We’d love to hear from you. Send us your CV fast! We review applications continuously.

Let’s build great solutions together!

What we hope you bring
  • Experience from a similar tech driven role
  • A helpful, service-oriented mindset and a structured approach to tasks
  • Curiosity for details and how systems, users and development fit together
  • The ability to work independently and take initiative
  • Fluency in English
 

  Whether you come from a support, QA or hybrid background, we’re open to different profiles – the most important thing is that you’re motivated, collaborative, and ready to grow with us. QA as a role is new here, so you’ll be a massive part of building this with us.

What you’ll be doing Your role will be a mix of IT support, quality assurance in the release and development process and documentation. You’ll help make sure our systems run smoothly with low bug levels, fast deployment and that our product is well tested, controlled and monitored.   Your tasks will include:
  • Building tests, testing services, APIs and applications – both manually and with automation in mind for the future
  • Supporting the technical setup of new clients and monitoring platform improvements
  • Documenting solutions and owning support/QA processes with the team
  • Coordinating smaller internal change tasks and being a go-to person
  • Providing IT support to internal users and platforms
  You’ll also collaborate closely with our development teams – understanding their tools, workflow and priorities, and helping connect the dots between code, support and quality.
Contact person

WHO IS UBSEND?

At UBsend, we have specialised ourselves in developing and implementing state-of-the-art logistic solutions within the parcel industry. UBsend works as a virtual carrier between our clients and traditional logistic companies. We make sure that large as well as small companies are always provided with the optimal solution for their shipments in terms of carrier options, lead time, prices and customer experience. Our customer portfolio includes a wide range of B2B and B2C customers – and we are still growing. Our ambition? To be the leading integration partner within the parcel industry! UBsend is an international company currently employing 50 people across our offices in Aarhus, Copenhagen, Milano and Amsterdam.

UBsend MISSION

UBSEND MISSION STATEMENT

Our Mission is to deliver the most innovative, flexible and secure solution for transportation across all suppliers in a simple, attractive and easily accessible way. We are driven by keeping our eyes on your customer and creating value together with you. We believe that doing business together should be profitable, and we work hard to ensure customer satisfaction, making UBsend a first choice when buying transport solutions. We continuously focus on developing our platform to stay on the cutting edge of technologies and emerging trends. We have a culture with a high level of dedication for our customers, and we believe it is important to attract and retain the right employees to ensure this.

CUSTOMERS WHO SHIP PARCELS WITH UBSEND