Job description

Business Analyst – Product

Are you ready to help redefine technology in the parcel logistics industry and work in a dynamic, international, and fast-growing environment?

We are looking for an experienced Business Analyst to join our Product team within Business Development at UBsend, based in either Copenhagen or Aarhus. As a key player in a fast-paced parcel logistics and tech environment, you will help define and deliver digital solutions that connect major retailers with leading carriers—making deliveries smarter, faster, and more efficient. Your insights will directly impact how we optimize delivery networks, improve customer experience, and scale our digital platform. We have Product teams in both Copenhagen and Aarhus, so some travel within Denmark will be required regardless of base location.

We offer

You’ll be joining a team that is evolving through the company’s scaling phase. You’ll get to develop your skills, have autonomy and accountability for strategically important initiatives, and have high visibility with clients and key management stakeholders. You will also be part of shaping how UBsend improves its way of working in Product Development.

We value honest, respectful, and open communication and believe there should also be room for humor and social activities. We have an event committee who organize various events and functions during the year including Christmas and summer parties, Halloween pumpkin carving, board game nights, and others.

UBsend offers centrally located offices, a lunch arrangement, health insurance, and other attractive employee benefits such as clothing discounts as we are part of the Heartland / Bestseller Group.

  • Bachelor’s or Master’s degree in Business, Information Systems, or a related field.
  • 3+ years of experience as a Business Analyst, ideally within logistics, transport, eCommerce, or supply chain environments.
  • Strong understanding of digital product development and Agile methodologies
  • Experience with transport management systems (TMS), carrier APIs, or e-commerce platforms and plug ins is a strong advantage.
  • Proficiency in tools such as Jira, Confluence, and data analysis tools
  • Excellent communication and stakeholder management skills.
  • Work language is English; Danish is a plus.

  • Great at absorbing a lot of complex information and putting it into an understandable and actionable structure,
  • A curious, driven, and collaborative person who works well with diverse people and personalities,
  • Able to balance a desire to dive deep and do thorough analyses, with the need to take quick actions and decisions.

  • Collaborate with product owners, developers, clients and UBsend stakeholders to gather and document business and technical requirements.
  • Translate business needs into user stories, process diagrams, and functional specifications for development teams.
  • Support the Product Owners by facilitating workshops and stakeholder interviews to define product features and ensure alignment with operational goals.
  • Support the development and enhancement of digital tools such as booking platforms, tracking systems, and carrier integration APIs.
  • Work closely with POs and development teams to define acceptance criteria and validate solutions by conducting User Acceptance Tests
  • Analyze complex transport workflows and identify opportunities for digital optimization and automation.
Contact person

  • If you have any questions about the position, you are welcome to contact Anneli Bartholdy on anneli.bartholdy@ubsend.com. Otherwise, send us your application and CV as soon as possible. We review applications on an ongoing basis and reserve the right to take down the ad, when we find the right candidate.

WHO IS UBSEND?

At UBsend, we have specialised ourselves in developing and implementing state-of-the-art logistic solutions within the parcel industry. UBsend works as a virtual carrier between our clients and traditional logistic companies. We make sure that large as well as small companies are always provided with the optimal solution for their shipments in terms of carrier options, lead time, prices and customer experience. Our customer portfolio includes a wide range of B2B and B2C customers – and we are still growing. Our ambition? To be the leading integration partner within the parcel industry! UBsend is an international company currently employing 50 people across our offices in Aarhus, Copenhagen, Milano and Amsterdam.

UBsend MISSION

UBSEND MISSION STATEMENT

Our Mission is to deliver the most innovative, flexible and secure solution for transportation across all suppliers in a simple, attractive and easily accessible way. We are driven by keeping our eyes on your customer and creating value together with you. We believe that doing business together should be profitable, and we work hard to ensure customer satisfaction, making UBsend a first choice when buying transport solutions. We continuously focus on developing our platform to stay on the cutting edge of technologies and emerging trends. We have a culture with a high level of dedication for our customers, and we believe it is important to attract and retain the right employees to ensure this.

CUSTOMERS WHO SHIP PARCELS WITH UBSEND